Sit with operators, study a live workflow, and build the production system that changes it.

Build and maintain the connectors that let a deployment read and write a customer's systems of record.

Build the test sets, scoring, and monitoring that decide whether a workflow is ready for production.

Run the one-week study: trace the process, find the constraint, and write the scope.

Design the review queues, approval screens, and evidence views operators use every day.

Keep shipped workflows healthy: watch failures, review corrections, and report on the agreed measure.

Choose the right mix of models, retrieval, and plain software for each part of a workflow.

Turn what repeats across deployments into the shared system every engagement builds on.

Find the teams whose workflows are worth changing, and stay accountable for the result.